"What if" Vs "What Now' - The importance of Certified Home Elevators

During the past few years of our mission of educating our customers about the importance of a home elevator, we have come across several questions. Questions which pan from technology to space constraints, concerns about safety and unique features.

While making a choice for the best technology, independent of the product - be it a phone , a television or a car or any other object that you use everyday to make your life easier, you often think about and research for the best features and purchase that product based on the choices that you have made.

You believe that these features are what you have been looking for and it's the perfect product. Till the time you encounter the first problem or issue with the product. Your phone starts hanging, or the camera stops functioning, the car develops some fault with the fuel line, mileage goes down or some other problem and then the first question that come to your mind is  "What now?"

"What now" is a ultimate outcome of poor product manufacturing or overall incompatibility of the components used in that product. Now the end user is required to run for service, replacement and in that course struggle through documentation and a hierarchy of "responsible" people and departments.

But this is very uncommon, right? It may happen to someone but not everyone. And we all assume that we will be among those everyone who will not encounter these issues.

But the moment you change the scenario and approach technology with  " What if ",  the opportunities of development and refinement increase infinitely.

The "What if approach of certification...

Product certifications follow the approach of "What if". For each feature or function of the product the research team and the certification agency ask the basic question "what if ". Let's take the example of a certified home lift.

"What if" there is a power failure? Will I be safe? What is my safety parameter.
"What if" the above parameter fails? Do I have a second chance? Is there another workaround to keep me safe?

"What if" the door is jammed? Is there a way to manually release it? "What if" it cannot be manually released? How will I be rescued? What if the rescue method fails?

These are common questions that our customers ask. But when it comes to the research team, the horizon widens and questions get into smaller details like "What if an LED fuses out.  "What if" my magnetic control does not work on one floor?? "What if" The rail gets misligned? "What if" the glass breaks,  "What if" my child is alone in the lift? 

They may sound familiar and insignificant questions, but each of these questions need to be answered to ensure that the passenger is safe during the travel.

Each time the button is pressed in the elevator, all the "What ifs" are checked, each time to make sure that the customer does not have to wonder about  "What now"?